About using this website

By using this website you are accepting all the terms of this disclaimer notice. If you do not agree with anything in this notice you should not use this website.

Products: Warranty / Returns / Refunds

The Beansmith offers warranties on all products in line with state and federal consumer law in Australia.

Consumables warranty: If you are not 100% satisfied with any consumables purchased from the The Beansmith website, please contact us via our contact page for a replacement or credit of the purchase price within 14 days of shipment. We will credit any reasonable postage costs incurred when returning consumable products.

All non-consumable products warranty: Unless stated otherwise, all non-consumable products offer a 12-month, return to base (Cygnet, Tasmania) warranty. We accept no liability for the cost of returning the non-consumable item to our nominated service location.

Please note that if requesting a replacement or refund, we must be informed of any damaged or faulty goods within 14 days of shipment. Damaged or faulty goods will either be replaced (as stock levels permit), repaired or the cost will be refunded within 14 days of receipt of the returned goods.


While every effort is made to ensure that the content of this website is accurate, the website is provided as is and The Beansmith makes no representations or warranties in relation to the accuracy or completeness of the information found on it. While the content of this site is provided in good faith, we do not warrant that the information will be kept up to date, be true and not misleading, or that this site will always (or ever) be available for use.

We do not warrant that the servers that make this website available will be error, virus or bug free and you accept that it is your responsibility to make adequate provision for protection against such threats. We recommend scanning any files before downloading.

In no event will The Beansmith be liable for any incidental, indirect, consequential or special damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of profit, loss of contracts, goodwill, data, information, income, anticipated savings or business relationships, whether or not advised of the possibility of such damage, arising out of or in connection with the use of this website or any linked websites.


Nothing in this disclaimer notice excludes or limits any warranty implied by law for death, fraud, personal injury through negligence, or anything else which it would not be lawful for The Beansmith to exclude.

Licence to use this website

By using this website you agree to the exclusions and limitations of liability stated above and accept them as reasonable. Do not use this website if you do not agree that they are reasonable.

If any of the points in this disclaimer notice are found to be unenforceable under applicable law, that will have no bearing on the enforceability of the rest of the disclaimer notice.

Material on this website, including text and images, is protected by copyright law and is copyright to The Beansmith unless credited otherwise. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use. Prior written consent of the copyright holder must be obtained for any other use of material. No part of this site may be distributed or copied for any commercial purpose or financial gain. All intellectual property rights in relation to this website are reserved and owned by The Beansmith.

Links to other websites and products

Links to other websites are provided for the convenience of users. We are unable to provide any warranty regarding the accuracy or completeness of the content of such sites, or the reliability, quality or effectiveness of any products provided through external websites. A link to an external site does not imply an endorsement of the views, information or products provided or held by such web


We reserve the right to revise and amend this disclaimer notice from time to time and any revised version will be deemed to be applicable from the first date of publication on this website.


All products will be dispatched upon completion of the next roasting day following our website accepting your order (our roasting is scheduled for Tuesday and Wednesday, weekly, unless stated otherwise). Postage and handling charges will vary depending on the size, weight and delivery location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before the checkout. We reserve the right to choose our preferred courier at any time, which may also depend on the location of the delivery. We will advise you within three business days if products are not available, or if there may be a delay on your order.